Delivery Information
Dispatch
Items are
generally dispatched within 1-2 business days after payment is cleared however
please allow approximately 7- 10 business days for it to arrive. Buyers will be
able to trace the delivery online with a unique tracking number.
Buyers
have the full responsibility to provide us with the correct delivery address
and mobile phone number on the checkout page before payment.
Any
changes to address after checkout will not be considered as valid.
Safa Auto
Parts is not liable for any delay, losses and/or damage of items due to changes
of delivery address after checkout, or mistakes made by buyers. This also
includes failure to provide an answered phone number which is essential to
facilitate delivery of bulky freight. Please be aware that P.O Boxes cannot
receive items above 25kg or longer than 1 metre. We highly recommend that you
change your delivery address to a workplace for items that are large and bulky.
Where
goods are sent through Australia Post, the buyer may receive a card in their
letterbox indicating their item is available for pickup from their local post
office.
Re-delivery
fee will be charged to buyers for items that are undeliverable and/or returned
to AGR due to incorrect delivery address or unsuccessful delivery. Items will
only be delivered during normal business hours (9am to 5pm) on weekdays.
Delivery is not available on weekends, public holidays or after business hours.